RESETTING CONFIG PERMS FAILED error during nagiosxi install

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vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

RESETTING CONFIG PERMS FAILED error during nagiosxi install

Post by vy3734 »

Hi,
I'm trying to setup a nagios server. However, i am running into into issue where the E-importnagiosql script is failing with the error message
-----------------------------------------------------------------------------------------------
2018-09-06 13:56:15 (2.04 MB/s) - ‘nagiosql.import.monitoring’ saved [23514]

Sorry, user root is not allowed to execute '/home/nagios/nagiosxi/nagiosxi/basedir/scripts/reset_config_perms.sh' as root on ma209dlvnag001.
RESETTING CONFIG PERMS FAILED!\n
-----------------------------------------------------------------------------------------------

Can you please help me with figuring out the issue here?
Attached the install.log here after executing fullinstall script.
install.log
Thanks in advance.
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Post by scottwilkerson »

Generally we recommend installing this from /tmp and as the root user

Can you run change to the root user then run the following:

Code: Select all

mv /home/nagios/nagiosxi /tmp
cd /tmp/nagiosxi
./fullinstall
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vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Post by vy3734 »

Running the installation from /tmp location worked.
Thank you so much for the suggestion.

cheers!!
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Post by scottwilkerson »

vy3734 wrote:Running the installation from /tmp location worked.
Thank you so much for the suggestion.

cheers!!
Great!

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