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RESETTING CONFIG PERMS FAILED error during nagiosxi install

Posted: Thu Sep 06, 2018 5:03 pm
by vy3734
Hi,
I'm trying to setup a nagios server. However, i am running into into issue where the E-importnagiosql script is failing with the error message
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2018-09-06 13:56:15 (2.04 MB/s) - ‘nagiosql.import.monitoring’ saved [23514]

Sorry, user root is not allowed to execute '/home/nagios/nagiosxi/nagiosxi/basedir/scripts/reset_config_perms.sh' as root on ma209dlvnag001.
RESETTING CONFIG PERMS FAILED!\n
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Can you please help me with figuring out the issue here?
Attached the install.log here after executing fullinstall script.
install.log
Thanks in advance.

Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Posted: Fri Sep 07, 2018 8:05 am
by scottwilkerson
Generally we recommend installing this from /tmp and as the root user

Can you run change to the root user then run the following:

Code: Select all

mv /home/nagios/nagiosxi /tmp
cd /tmp/nagiosxi
./fullinstall

Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Posted: Mon Sep 10, 2018 9:05 am
by vy3734
Running the installation from /tmp location worked.
Thank you so much for the suggestion.

cheers!!

Re: RESETTING CONFIG PERMS FAILED error during nagiosxi inst

Posted: Mon Sep 10, 2018 11:41 am
by scottwilkerson
vy3734 wrote:Running the installation from /tmp location worked.
Thank you so much for the suggestion.

cheers!!
Great!

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