No data was received from host!

[Mani.Murugesan]

Hello Team,

I have received warning alert for uptime i.e. "No data was received from host!"

What will be the issue ? and how to resolve it ? could you please help me ?

[jforcier]

Can you provide us with more information. What are monitoring and what check are you using?

[Mani.Murugesan]

This is cluster virtual node so now we have monitoring only 3 parameters
1.ping,2.cluster role 3.uptime
so uptime we are monitoring through Check-nt and as per nagios standard we are using check interval - 5,Retry interval - 1, max check attempts -5

[lmiltchev]

Can you show us the config for the "uptime" service?

CCM > Services > <uptime service> > View Config

Run the following command from the command line, and show the output:

Code: Select all

/usr/local/nagios/libexec/check_nt -H <windows server ip> -s "<password>" -p 12489 -v UPTIME -l hours -c 30

Also, post the entire nsclient.ini (or NSC.ini) file from the Windows machine. Please hide/obfuscate sensitive data!

[Mani.Murugesan]

Hello Team,

Nsclient.ini file is not present there. they have enabled NSCA agent . so what we need to do now ?

[lmiltchev]

You said:

so uptime we are monitoring through Check-nt and as per nagios standard we are using check interval - 5,Retry interval - 1, max check attempts -5

so my understanding was that you were using the "check_nt" pluing to monitor uptime of a Windows server... If this is the case, you should be able to find your service, and figure out what is the actual check that you are running. You could go to the CCM > Services > <your uptime service> > Edit, click on the Run Check Command button, and show us the check, and the output of it.

Nsclient.ini file is not present there. they have enabled NSCA agent . so what we need to do now ?

If you installed the NSClient++ agent on the Windows machine, you should have the main configuration file (nsclient.ini or NSC.ini, depending on the version of the agent that you are running) in the "C:\Program Files\NSClient++" directory.

How did you enable the NSCA agent? What directions/guides/tutorials did you follow? Can you provide us with a bit more information?