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Nagios OK notification before Critical
Posted: Fri Oct 19, 2018 4:47 am
by atsb
Hello!
About nagios XI environment
1) Linux Distribution and version? Centos7
2) 32 or 64bit? 64bit
3) VMware Image or Manual Install of XI? Manual install
4) Are there special configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL? SSL
5) NagiosXI version: 5.5.5
I have a case where i got OK notification without getting any Critical notification before, which is not how it supposed to work:
nagios_bug6.png
That service notification settings:
nagios_bug7.png
Re: Nagios OK notification before Critical
Posted: Fri Oct 19, 2018 2:20 pm
by cdienger
I haven't been able to reproduce this yet. Are you able to reproduce it at will? How frequently are you seeing this if not? Can you provide a screenshot showing the rest of the check's config including check interval?
Check the version of core with "/usr/local/nagios/bin/nagios --version"
Re: Nagios OK notification before Critical
Posted: Mon Oct 22, 2018 2:14 am
by atsb
Hello!
I havent noticed it myself before and also i am not able to reproduce this kind of behavior.
Rest of the check config:
nagios-bug10.png
Nagios Core version 4.4.2
I understand that this can also be considered as anomaly.
Re: Nagios OK notification before Critical
Posted: Mon Oct 22, 2018 11:22 am
by lmiltchev
I havent noticed it myself before and also i am not able to reproduce this kind of behavior.
Are you still experiencing this issue? I would recommend that you open a support ticket via our
Support Center as soon as the issue resurfaces.
Re: Nagios OK notification before Critical
Posted: Tue Oct 23, 2018 1:10 am
by atsb
I experienced it again with different service - no critical state notification and then suddenly OK state notification:
nagios-bug11.png
Service details
nagios-bug12.png
I also opened support ticket.
Edit: I also want to note that these both are BPI services, if it makes any difference.
Re: Nagios OK notification before Critical
Posted: Tue Oct 23, 2018 1:47 pm
by ssax
Locking thread, ticket received, we will continue support through the ticket.