Nagios Support Forum

Hi all,

I have the payed version with support active but cannot create a new post on that section.

I am trying to perform backups via SSH to another server.
I have setup everything with my details and when testing the connection i get this information: "Connection established. Username/Password OK."
When i try to test SCP transfer i am getting this error: "Could not transfer file. Permissions may be wrong or folder may not exist."

I have tested using another client with the same credentials and am able to create and delete files and folders.

How can i troubleshoot this issue?

Thanks in advance.

Kind regards,
Rodrigo Catarino

Hi all,

I have just now created a local FTP server but have the same result, can authenticate but cannot perform the test upload.

Hi, @psasines. Please use the following link to associate your XI license with the forum username.
https://support.nagios.com/add-contact/
This should give you the access to the customer section of the forum.

On the remote server please run the following command and show me the output:

ls -ld /NAGIOS/

Please run a test scp command from the nagios XI server towards the remote SCP server:

scp somefile.txt username@remoteserverIP:/NAGIOS/

Hi npolovenko,

I cannot do a "ls -ld /NAGIOS/" as it is a windows server with Solarwinds SFTP/SCP server.
I was able to copy a file to the SCP server.

Please check the file attached.

Kind regards,
Rodrigo Catarino

I cannot do a "ls -ld /NAGIOS/" as it is a windows server with Solarwinds SFTP/SCP server.

"/NAGIOS/" doesn't look like a Windows directory... Can you tell us how you installed and configured the SSH server on the Windows machine? Can you show us the permissions of the "/NAGIOS/" directory?

@psasines, I see you have opened a ticket for the same issue in our ticketing system, so I will be closing this thread. In the future please only open one or the other so we can focus our efforts. Thank you!