BPI config missing object

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
typer100
Posts: 41
Joined: Tue Sep 25, 2018 7:22 am

BPI config missing object

Post by typer100 »

Hi! I'm having the same issue as: https://support.nagios.com/forum/viewto ... ng+unknown
It has no update since end of november.

Current version: 5.5.1

Extract from the BPI.log
Error: Can't find the host: ctelpsa018, check configuration for group: 'Windows-Servers'

This also cause the /usr/local/nagiosxi/var/cmdsubsys.log to grow (2TB) and fill /usr with a ton of PHP warnings.

PHP Warning: preg_match(): Unknown modifier 'J' in /usr/local/nagiosxi/html/includes/components/nagiosbpi/functions/get_config_string.inc.php on line 69

Thanks
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: BPI config missing object

Post by cdienger »

Do you see the ctelpsa018 host under Configure > Core Config Manager > Monitoring > Hosts ? If it is not listed there then you can add it there or edit the BPI config file and remove it from the Windows-Servers Group.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
typer100
Posts: 41
Joined: Tue Sep 25, 2018 7:22 am

Re: BPI config missing object

Post by typer100 »

Tried that before. Get this error when I try to remove the deleted hosts and save the hostgroup in BPI.
Error: Unable to find group in config file, no changes made.
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: BPI config missing object

Post by cdienger »

Can you PM me a copy of the bpi.conf both pre and post edit? Also provide the BPI version found under Admin > System Extensions > Manage Components > Nagios BPI.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
typer100
Posts: 41
Joined: Tue Sep 25, 2018 7:22 am

Re: BPI config missing object

Post by typer100 »

Hey. bpi.conf is too big for PM. BPI version is 2.7.1
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: BPI config missing object

Post by cdienger »

Please open a ticket at support.nagios.com/tickets and attach the config there and reference this thread.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
typer100
Posts: 41
Joined: Tue Sep 25, 2018 7:22 am

Re: BPI config missing object

Post by typer100 »

Ticket opened.

Thanks.
User avatar
cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: BPI config missing object

Post by cdienger »

Received. locking.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked