Unable to apply configuration

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Unable to apply configuration

Post by smapple »

Hello Team,

PLease see the attached file. I am unable to apply configuration due to an user settings( NO more used).Can you please let me know what how to get rid of user?

Thanks!
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npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration

Post by npolovenko »

Hello, @smapple. Please go to Configure -> Core Configurations Manager in XI. Then in the left column click on Contacts. Do you see a contact named "ehanda"? If you do please delete and then apply configuration one more time.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

I have already deleted the contacts. And the user in Admin > users.

However still see the same issue
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

Hello, Can you please check on this?
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

Hello team,

Sorry to ask this. I hope you are seeing my messages?
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

Restarted the nagios services. However no luck.Same issues.Can you have a look?
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration

Post by npolovenko »

@smapple, Yes, I can see your messages at 12:35 pm and 1:05 pm. Currently, we're answering forum posts in the order we receive them. Our SLA guarantees that we provide a response within 24 hours(during non-holidays).
Please run the repair databases script as root:
/usr/local/nagiosxi/scripts/repair_databases.sh
Next, in XI web interface please go to Configure -> Core Configurations Manager, then click on Tools -> Config File Management in the left column. Then perform the following actions in order:
1)Write
2)Delete
3)Write
4)Verify

After you click on the verify you will see some errors in the GUI. Please copy and paste them in this thread.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

This is the messages from verify. Also I tried to do the Apply COnfigurations its still the same.

Nagios Core 4.4.2
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 2018-08-16
License: GPL

Website: https://www.nagios.org
Reading configuration data...
Read main config file okay...
Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Warning: Service 'Ping' on host 'bsolutions2-fm12.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X AFP Connections' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X AFP Status' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X CPU' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X Diskspace All Volumes' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X Memory' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X Netvault Status' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X SMART Status' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'OS X Uptime' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Warning: Service 'Ping' on host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Checked 1277 services.
Warning: Host '17.208.82.197' has no default contacts or contactgroups defined!
Warning: Host 'awreport-db.apple.com' has no default contacts or contactgroups defined!
Warning: Host 'bsolutions2-fm12.apple.com' has no default contacts or contactgroups defined!
Warning: Host 'fg1-fs02.apple.com' has no default contacts or contactgroups defined!
Checked 186 hosts.
Checked 25 host groups.
Checked 0 service groups.
Warning: Host recovery notification option for contact 'nagiosadmin' doesn't make any sense - specify down and/or unreachable options as well
Warning: Service recovery notification option for contact 'nagiosadmin' doesn't make any sense - specify critical and/or warning options as well
Checked 6 contacts.
Checked 6 contact groups.
Checked 132 commands.
Checked 12 time periods.
Checked 0 host escalations.
Checked 0 service escalations.
Checking for circular paths...
Checked 186 hosts
Checked 0 service dependencies
Checked 0 host dependencies
Checked 12 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 16
Total Errors: 0

Things look okay - No serious problems were detected during the pre-flight check
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Unable to apply configuration

Post by npolovenko »

@smapple, Could you PM me a copy of your system profile?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and send it to me in a private message.
After you send the profile please post something in this thread to bring it back up in the support queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
smapple
Posts: 81
Joined: Fri Apr 08, 2016 11:43 pm

Re: Unable to apply configuration

Post by smapple »

I have sent the profile.zip in a private message to you.
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