Page 1 of 1
Crtical Issue - Host and Service status not coming correctly
Posted: Tue Jan 22, 2019 7:55 am
by biswajit.banerjee
Following issues coming Intermittently from last couple of days
1. Host status summary count not coming correctly(Zero or count mismatch between Summary dashboard and Detailed List)
2. service status summary count not coming correctly(Zero or count mismatch between Summary dashboard and Detailed List)
3. Filter result showing Zero or auto refreshing to Zero
4. Active Problem events are not getting listed.
System profile & screenshot attached.
Re: Crtical Issue - Host and Service status not coming corre
Posted: Tue Jan 22, 2019 3:53 pm
by ssax
Please go to
Admin > System Settings > Performance Settings > Backend Cache tab and send me a screenshot of what you have set there.
Additionally, it looks like your backendcache tmpfs is full:
Code: Select all
tmpfs 512M 512M 0 100% /usr/local/nagiosxi/tmp/backendcache
Please run this command:
Code: Select all
mount -t tmpfs -o size=1g tmpfs /usr/local/nagiosxi/tmp/backendcache
Then Apply Configuration through the web interface and then attach a FRESH copy of your profile once that's completed.
Then validate to see if your issue is resolved, if it's still not resolved, try running these commands:
Code: Select all
systemctl stop crond
systemctl stop npcd
systemctl stop nagios
systemctl stop ndo2db
pkill -9 -u nagios
for i in $(ipcs -q | grep nagios |awk '{print $2}'); do ipcrm -q $i; done
rm -rf /usr/local/nagiosxi/var/dbmaint.lock
rm -rf /usr/local/nagiosxi/var/event_handler.lock
rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
systemctl restart mysqld || systemctl restart mariadb
systemctl start ndo2db
systemctl start nagios
systemctl start npcd
systemctl start crond
systemctl restart httpd
Thank you
Re: Crtical Issue - Host and Service status not coming corre
Posted: Tue Jan 22, 2019 7:01 pm
by biswajit.banerjee
We have disabled the Backend cache and let us observe for some time .
Thanks
Re: Crtical Issue - Host and Service status not coming corre
Posted: Wed Jan 23, 2019 4:27 pm
by lmiltchev
Sure - we will keep the thread open for the time being.