Sensitive Data

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mkeey
Posts: 199
Joined: Mon Sep 25, 2017 11:13 am

Sensitive Data

Post by mkeey »

I have some old posts that had server names and IP addresses. I wasn't aware at the time that these could show up in a simple google search. I need to get this information removed from Closed & Resolved support forum topics. How can I do that?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Sensitive Data

Post by benjaminsmith »

Hi @mkeey,

I can remove those for you. If you remember the forum topics that would be helpful.

Thanks.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
mkeey
Posts: 199
Joined: Mon Sep 25, 2017 11:13 am

Re: Sensitive Data

Post by mkeey »

Thank You, I will go thru my incidents and get the list together for you later today.
mkeey
Posts: 199
Joined: Mon Sep 25, 2017 11:13 am

Re: Sensitive Data

Post by mkeey »

These cases have server names, IP Addresses and/or userid's which can't be open to the public.

MySQLBackup Failure
VMware Plug-In Install Issues
Change Admin password breaks XI
Copy in CCM Issue
Nagios XI DB Issues
Apply Config Fails
Socket Timeouts and Connection Refused Errors
Apply Config doesn't do anything
Bulk Clone Wizard Failing to Clone Properly
Notifications going to wrong user
Host & Services Not Displaying
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Sensitive Data

Post by benjaminsmith »

Hi @Mkey,

I went through all those posts and removed images, log files and other sensitive output. Please take a look and let me know if you need anything else.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
mkeey
Posts: 199
Joined: Mon Sep 25, 2017 11:13 am

Re: Sensitive Data

Post by mkeey »

I looked at the posts and hostnames & such are still in the posts. Not sure if you can edit those out or not - MKeey
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Sensitive Data

Post by benjaminsmith »

Hi @mkeey,

I made further edits to the Socket Timeouts and Connection Refused Errors and Host and Services Not Displaying posts.

Please let me know if you'd like to make any other changes or if it's ok to close this topic.

Thank you.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
mkeey
Posts: 199
Joined: Mon Sep 25, 2017 11:13 am

Re: Sensitive Data

Post by mkeey »

Looks pretty good. Went thru a couple issues and didn't see anything significant. Thanks for the help and feel free to close the case - MKeey
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Sensitive Data

Post by benjaminsmith »

Hi @mkeey,

No Problem. Closing. Thank you for using the Nagios Support Forum.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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