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users to control all hosts and services
Posted: Mon Feb 25, 2019 12:41 pm
by MOHANREDDY
Hi,
I have a scenario and need help on configuring it.
I have users A, B,C ( contacts) and some host/services are accessible to them, and i have a contact D which is the distribution list of A, B, C. I need to send alerts to only contact D but not to users A, B, C (contacts) but those hosts/services should be accessible to only users A, B, C.
Any help will be appreciated.
Thanks
Re: users to control all hosts and services
Posted: Mon Feb 25, 2019 2:49 pm
by scottwilkerson
Inb the CCM for Contact A, B & C set
Host Notifications Enabled = Off
Service Notifications Enabled = Off
Save
Apply Configuration
Re: users to control all hosts and services
Posted: Mon Feb 25, 2019 4:12 pm
by MOHANREDDY
scottwilkerson wrote:Inb the CCM for Contact A, B & C set
Host Notifications Enabled = Off
Service Notifications Enabled = Off
Save
Apply Configuration
If i set Host Notifications Enabled = Off and Service Notifications Enabled = Off, those contacts will not be able to receive ant alerts in the future, is there any way just to disable to receive notifications from servers but not all.
Re: users to control all hosts and services
Posted: Mon Feb 25, 2019 4:37 pm
by scottwilkerson
There isn't any granular way to make notifications enabled/disabled on a per host/service per contact basis
Re: users to control all hosts and services
Posted: Tue Feb 26, 2019 1:39 pm
by MOHANREDDY
If i disable host/service notification of those users, they won't be able to receive escalations, so how can i create escalation for those users?
Re: users to control all hosts and services
Posted: Tue Feb 26, 2019 3:10 pm
by scottwilkerson
MOHANREDDY wrote:If i disable host/service notification of those users, they won't be able to receive escalations, so how can i create escalation for those users?
You can't.
I don't really have a solution if you don't want them to receive notification on one hand but then do want them to receive escalated notification, the only thing I can think of would me more contacts with different emails for the escalations.