Auto Acknowlediments

[benhank]

So I have been trying to get auto acknowledgements on service alerts working but cant figure out what I am doing wrong.
my goal is to have have nagios shoot out an email as well as automagically ackowledge a service when it enters a soft or hard down state.
I am trying to set up a scripted event handler that will be associated with service templates that have been associated to my hostgroups.
I have created this script:

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#!/bin/sh
# This is a sample shell script showing how you can submit the ACKNOWLEDGE_SVC_PROBLEM command
# to Nagios. Adjust variables to fit your environment as necessary.

host=$1
service=$2

now=`date +%s`
commandfile= '/usr/local/nagios/var/rw/nagios.cmd'

/bin/printf "[%lu] ACKNOWLEDGE_SVC_PROBLEM;host1;service2;1;1;1;bhankers;this issue has been automatically acknowedged by NagiosXi\n" $now > $commandfile   

Command:

capture1.PNG

Service:

Capture3.PNG

Service:

Capture2.PNG

And associated it with my host, but Nagios doesn't acknowledge it.
What am I missing?

[npolovenko]

Hello, @benhank. Are you able to manually execute the acknowledgment.sh script from the command line with arguments and get a service acknowledged in the GUI?

/usr/local/nagios/libexec/acknowledgment.sh host service

*Replace "host" with the host name and replace "service" with the service name.

[benhank]

thats a no :

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[root@lkennagiost01 ~]# /usr/local/nagios/libexec/auto_acknowledgement.sh 172.22.191.190
-bash: /usr/local/nagios/libexec/auto_acknowledgement.sh: /bin/sh^M: bad interpreter: No such file or directory
[root@lkennagiost01 ~]#

I think its having an issue with:

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commandfile= '/usr/local/nagios/var/rw/nagios.cmd'

and after looking into that directory it gets freaky.
nagios.cmd is not in that dir on my test server

On my secondary server only nagios.qh is in that dir and
on my production server nagios.qh and nagios.cmd is there.
lol
three different servers with three different contents in the same directory...SAYYY WHAT!

[npolovenko]

@benhank, Here's how to fix this:

[root@lkennagiost01 ~]# /usr/local/nagios/libexec/auto_acknowledgement.sh 172.22.191.190
-bash: /usr/local/nagios/libexec/auto_acknowledgement.sh: /bin/sh^M: bad interpreter: No such file or directory

Open your script with VI, hit escape and type this:

:set fileformat=unix

Save the file and exit:

:wq!

nagios.cmd is not in that dir on my test server

Can you check where it is?

find / -name nagios.cmd

[benhank]

it's in

Code: Select all

/var/spool/nagios/cmd/nagios.cmd

[scottwilkerson]

Then in your script you need to change to

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commandfile='/var/spool/nagios/cmd/nagios.cmd'

along with doing the other things @npolovenko mentioned.

Also, this line

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/bin/printf "[%lu] ACKNOWLEDGE_SVC_PROBLEM;host1;service2;1;1;1;bhankers;this issue has been automatically acknowedged by NagiosXi\n" $now > $commandfile

needs to be changed to

Code: Select all

/bin/printf "[%lu] ACKNOWLEDGE_SVC_PROBLEM;$host;$service;1;1;1;bhankers;this issue has been automatically acknowedged by NagiosXi\n" $now > $commandfile

[scottwilkerson]

I'm going to add, I have no idea why your test server doesn't have the nagios.cmd in the default location but it is set in the nagios.cfg

[benhank]

I'm going to add, I have no idea why your test server doesn't have the nagios.cmd in the default location but it is set in the nagios.cfg

Scott....we both know the answer to that one...lol

[scottwilkerson]

Scott....we both know the answer to that one...lol

[benhank]

hey fellas we can lock this one up.
Thanks for all the help fellas!