Update for 5.6.0 is hanging

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hlaten01
Posts: 15
Joined: Thu Feb 15, 2018 1:54 pm

Update for 5.6.0 is hanging

Post by hlaten01 »

How long should the update from 5.5.11 to 5.6.0 take? I have been updating for 1.5 hours and have tried the following suggestions in the other post related to this post.I have performed a restart but the same blank instruction in the box below:
Update in progress. Please wait. Update may take a few minutes.

I have went to:

https://nagiosdev/nagiosxi/admin/update ... ledge=true and receive the:
{"success":1} and then go back and still get the same: Update in progress. Please wait. Update may take a few minutes.

Any suggestion would really help.

Thank you,
Harrison
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: Update for 5.6.0 is hanging

Post by scottwilkerson »

It sound like it is stuck, this can happen in the GUI upgrade.

Run the following from the CLI

Code: Select all

echo "update xi_commands set status_code = '2' where command = '1120';" | psql nagiosxi nagiosxi
then perform the upgrade manually
https://assets.nagios.com/downloads/nag ... ctions.pdf
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