Error with LDAP integration

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
vmesquita
Posts: 315
Joined: Fri Aug 10, 2012 12:52 pm

Error with LDAP integration

Post by vmesquita »

I tried to configure LDAP integration, but when I try to add users I get this error:

Unable to authenticate: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed (unable to get local issuer certificate)

How can I fix this?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Error with LDAP integration

Post by benjaminsmith »

Hi @vmesquita

That generally means that the remote server doesn't have the issuer CA certificates installed so it's unable to verify it. You would need to import the CA certificate from the issuing CA (who singed your LDAP/AD server cert) into the XI server for it to validate properly.

References:
Using SSL/TLS with Active Directory / LDAP
Active Directory / LDAP - Troubleshooting Authentication Integration
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked