Upgrade from 5.5.11 to 5.6.0 hangs
- snapon_admin
- Posts: 952
- Joined: Mon Jun 10, 2013 10:39 am
- Location: Kenosha, WI
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Upgrade from 5.5.11 to 5.6.0 hangs
Trying to do the upgrade to 5.6 on our test server from the web gui and it's just hanging. See below screenshot.
It's been like that since yesterday afternoon when I started the upgrade. How do I know if it's safe to try and do the backup and update manually?
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npolovenko
- Support Tech
- Posts: 3457
- Joined: Mon May 15, 2017 5:00 pm
Re: Upgrade from 5.5.11 to 5.6.0 hangs
Hello, @snapon_admin. You should upgrade from the command line. Please follow the "Manual Download" steps from this article:
https://assets.nagios.com/downloads/nag ... ctions.pdf
If the manual upgrade fails, please upload /tmp/nagiosxi/upgrade.log in this thread.
https://assets.nagios.com/downloads/nag ... ctions.pdf
If the manual upgrade fails, please upload /tmp/nagiosxi/upgrade.log in this thread.
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