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Upgrade from 5.5.11 to 5.6.0 hangs

Posted: Fri Apr 26, 2019 10:13 am
by snapon_admin
Trying to do the upgrade to 5.6 on our test server from the web gui and it's just hanging. See below screenshot.
updater no updating.png
It's been like that since yesterday afternoon when I started the upgrade. How do I know if it's safe to try and do the backup and update manually?

Re: Upgrade from 5.5.11 to 5.6.0 hangs

Posted: Fri Apr 26, 2019 12:45 pm
by npolovenko
Hello, @snapon_admin. You should upgrade from the command line. Please follow the "Manual Download" steps from this article:
https://assets.nagios.com/downloads/nag ... ctions.pdf
If the manual upgrade fails, please upload /tmp/nagiosxi/upgrade.log in this thread.