Notes in notifications/alerts...???

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scobi
Posts: 67
Joined: Tue Feb 28, 2012 8:36 pm

Notes in notifications/alerts...???

Post by scobi »

Greetings (again!)... I actually did try to search the forums for this first, but couldn't locate any answers on this topic...

Is there a way to modify the alerts sent to include the notes (or other custom field)?

Here's an example:
It's 2:00am and we get an alert that would indicate we've failed over from primary Internet pipe to secondary. We'd like the alert to include the curcuit information and the carrier support numbers. This way our Engineer doesn't have to dig around for the information and can place a support ticket with little effort.

We could put that information into the notes field, but how to we send that information with the alerts?

Thanks!

Scobi
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Notes in notifications/alerts...???

Post by lmiltchev »

You can customize your notifications by accessing the Notification Messages menu in the user's account preferences section. Please, read our documentation on the topic:

http://assets.nagios.com/downloads/nagi ... iables.pdf

Hope this helps.
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scobi
Posts: 67
Joined: Tue Feb 28, 2012 8:36 pm

Re: Notes in notifications/alerts...???

Post by scobi »

Thanks, will give that a try! Appreciate the info...!!!
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