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ticket # 174896

Posted: Mon May 20, 2019 11:44 am
by benhank
We created ticket # 174896 using the nagios tkting system but havent gotten a response yet.

Guys over the weekend we experienced one doozy of a baffling issue.
namely our Systems weren't processing checks or clearing checks. Huge backup in recurring downtime. System kept trying to reschedule downtime outside of downtime window. We have rebooted both servers a number of times. At first there were no improvements. Then on Sunday they started working. Our concern is not knowing what caused it and we are at a critical time and cannot afford to be without monitoring.
We are VERY concerned that this may happen again and need to have one of you guys schedule a gotometting session so that we can find out what happened and how to prevent it form happening again.
THANKS!

Re: ticket # 174896

Posted: Mon May 20, 2019 1:00 pm
by tgriep
I responded to the ticket in the post, do you want to continue getting support in the ticket or here in the forums?

Re: ticket # 174896

Posted: Mon May 20, 2019 1:12 pm
by benhank
nah not in the forums, sorry I didn't see the reponce, and hope I haven't over complicated things.

Re: ticket # 174896

Posted: Mon May 20, 2019 2:42 pm
by benjaminsmith
hope I haven't over complicated things.
Not at all. Thanks Ben. Tom is working on your support ticket. I'll close out and please post any replies in the ticket.