No Data Available

[nitsch]

Hi!

One of my devices shows "No Data Available". I went through the steps of help-article 32 but its still not working.
I do receive flow-data in /flows directory and permissions are looking fine, nfcapd is running.

One thing I notice is, that the bandwidth.rrd "last modified timestamp" does not change (it's always the creation date) - whereas on other devices its updating.

Any ideas?

Kind Regards,
Stefan

[ssax]

Please post the output of this command, need to make sure the capture is running:

Code: Select all

ps aux | grep nf

[ssax]

Additionally, what type of device is it? Is it sflow or nflow?

[nitsch]

Hi!

I can see the capture for the device:

nna 6026 0.0 0.0 22404 2620 ? S Mai27 0:02 /usr/local/bin nfcapd -I 15 -l /usr/local/nagiosna/var/SW_DIST1/flows -p 9920 -x /usr/local/nag iosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/SW_DIST1/9920.pid -D -e -w -z -T all
nna 6027 0.0 0.0 11120 880 ? S Mai27 0:11 /usr/local/bin nfcapd -I 15 -l /usr/local/nagiosna/var/SW_DIST1/flows -p 9920 -x /usr/local/nag iosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/SW_DIST1/9920.pid -D -e -w -z -T all

It's a netflow-device (Cisco 3650)

Best Regards

[tgriep]

Login to the NNA server as root, run the following commands and post the /tmp/info.txt file here.

Code: Select all

chage -l nna >/tmp/info.txt
grep nna /etc/group >>/tmp/info.txt
ps -ef --cols=300 >>/tmp/info.txt
ls -lR /usr/local/nagiosna/ >>/tmp/info.txt

Can you login to the Cisco device, get the configuration settings from it and post it here?
It could be an configuration error that is causing it.