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Update license and also add new user for support

Posted: Mon Jun 03, 2019 10:50 am
by pclements
I am trying to find out the status of our license renewal. From what I can find out our purchasing sent payment in April and we have not received anything from Nagios. Can you please tell me the status?

Also I need to add another user for support. How do I do that?

Thank you,
Pat

Re: Update license and also add new user for support

Posted: Mon Jun 03, 2019 11:12 am
by benjaminsmith
Hi @pclements,

I can have a sales representative from Nagios follow up with you about the status of your license. To add new contacts to your support license, you can use the following form.

Add a Support Contact to License

If you need further assistance or have any questions, just let me know.

Re: Update license and also add new user for support

Posted: Mon Jun 03, 2019 11:45 am
by pclements
Thank you, I will look for a call from sales.

Pat

Re: Update license and also add new user for support

Posted: Mon Jun 03, 2019 11:50 am
by benjaminsmith
Hi Pat,

No problem. I'll leave this post open and if you need any further assistance, just let me know.