Can't run manual backup after updating to 5.6.3

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
rferebee
Posts: 733
Joined: Wed Jul 11, 2018 11:37 am

Can't run manual backup after updating to 5.6.3

Post by rferebee »

Hello,

I'm attempting run a manual backup from the command line after updating to version 5.6.3 and for some reason it keeps failing at the same spot. It's referencing a password in the script that I cannot find.

The last backup that completed successfully was on 6/11/2019.

I haven't changed any passwords, so I'm not sure what is causing it to fail. Even if I try to run the backup from the GUI nothing happens.

I'm using this document for reference: https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Thank you.
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Can't run manual backup after updating to 5.6.3

Post by scottwilkerson »

You have a crashed table in your Database that needs to be repaired before the backup can run, follow this document

https://assets.nagios.com/downloads/nag ... tabase.pdf
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
rferebee
Posts: 733
Joined: Wed Jul 11, 2018 11:37 am

Re: Can't run manual backup after updating to 5.6.3

Post by rferebee »

Yes, that resolved the issue. Thank you very much, you can mark this resolved.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Can't run manual backup after updating to 5.6.3

Post by scottwilkerson »

rferebee wrote:Yes, that resolved the issue. Thank you very much, you can mark this resolved.
Great!

Locking
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked