Nagios Support Forum

Hi,
a few months ago we had the problem with the upgrade from 5.5.11 to 5.6.2. Web upgrade got stuck whith message "Upgrade in progress".
As an exception we did a manual update as mentioned in other similar topics and it went well. Today we wanted to update through the web interface from 5.6.2. to 5.6.3 , but issue is still there.
We would like to have a solution to this issue.

Centos 6.10 (Final)
Nagiosxi 5.6.2

Regards,
Christian

Hi Christian,

This is a known issue and we are planning to re-work the code for the web upgrade in an upcoming minor release. While I don't have an exact time frame, it is in the development schedule.

In the meantime, I would recommend upgrading from the command line.

See: Nagios XI Upgrade Instructions

If you need to re-set the upgrade status in the web interface, please see this knowledge-base article:

Nagios XI - Reset Upgrade Status in Web Interface

Let me know if you have any questions.