Training for endusers not admins

[jenstar13]

Hi
Do you have any docs that can teach end-users (noc level 1)
These are people that are not admins that were hired to watch and respond to nagios situations.
I'm finding these expect me to write wiki pages that explain the difference between durations and attempts, the reason of color coding, and other simple concepts that apparently need to explained in extreme detail

I tried googling nagios for dummies, and nagios training, and looking at your youtube channel but everything seems geared to an admin, and not to a level 1 person.
Are there any level one resources?

thank you in advance
Jen

[benjaminsmith]

Hi Jen,

In the Help section in the Nagios XI interface, you'll find links the the user guide ( and administration guide as well).

Nagios XI User Guide

In addition to that, there are a number for useful videos for the non-administrator such as the Introduction to Nagios Xi Webinar as well as the following:

How Nagios XI Works

Start Reporting In Nagios XI

Understanding and Using Dashboards in Nagios XI

Core Config Manager - How it Works

Nagios Xi Using Different Notification Methods

The Difference Between Alerts and Notifications

Nagios XI Reporting and Graphing Series Tutorials

Also, the Nagios Core documentation is very helpful for understanding monitoring terminology and concepts.

[jenstar13]

thank you very much, I found the 151 page PDF you guys made for nagios 3, and used that but took out all the real admin/setup stuff when i made a wiki page, but these help a great deal,
thank you again, you can close this request

[benjaminsmith]

Hi Jen,

thank you again, you can close this request

Great. We'll close this up and feel free to open another post if you have any new questions. Thanks!