Training for endusers not admins
Posted: Mon Jul 08, 2019 4:46 am
Hi
Do you have any docs that can teach end-users (noc level 1)
These are people that are not admins that were hired to watch and respond to nagios situations.
I'm finding these expect me to write wiki pages that explain the difference between durations and attempts, the reason of color coding, and other simple concepts that apparently need to explained in extreme detail
I tried googling nagios for dummies, and nagios training, and looking at your youtube channel but everything seems geared to an admin, and not to a level 1 person.
Are there any level one resources?
thank you in advance
Jen
Do you have any docs that can teach end-users (noc level 1)
These are people that are not admins that were hired to watch and respond to nagios situations.
I'm finding these expect me to write wiki pages that explain the difference between durations and attempts, the reason of color coding, and other simple concepts that apparently need to explained in extreme detail
I tried googling nagios for dummies, and nagios training, and looking at your youtube channel but everything seems geared to an admin, and not to a level 1 person.
Are there any level one resources?
thank you in advance
Jen