Network Status Map

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
dmanem
Posts: 83
Joined: Fri Apr 13, 2012 10:27 am

Network Status Map

Post by dmanem »

Hi,

When I try to load Network Status map in layered mode I do not get any result. When I right click and select "view image", it gives a page like the one attached. The tool is monitoring almost 500 devices and is this number too much for it to show in the layered format? Can you please let me know the issue.

Thank you,
Deepika Manem
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scottwilkerson
DevOps Engineer
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Re: Network Status Map

Post by scottwilkerson »

Can you run

Code: Select all

tail -f /var/log/httpd/error_log
Then try accessing the page (don't do view as image because it isn't just an image) to see if the error show up.
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dmanem
Posts: 83
Joined: Fri Apr 13, 2012 10:27 am

Re: Network Status Map

Post by dmanem »

Hi,

I see this same error in the error_log folder. It states " [error] [client 172.19.177.139] PHP Notice: Undefined variable: varr in /usr/local/nagiosxi/html/includes/components/latestalerts/latestalerts.inc.php on line 282, referer: http://172.19.178.196/nagiosxi/dashboar ... d=cbb7vo13". I do not think this is related to the network status map. This error shows up when opening the dashboard. Other than this there are no other errors.

Thank you.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Network Status Map

Post by mguthrie »

Can you check and see if this map is viewable in the Core interface?

[url]http://<yourserver>/nagios[/url]

I'd like to narrow down if the issue is coming from the Core CGI or if it's some issue with the headers being declared in the XI interface. The image is actually there, but for some reason the browser is rendering it as text.
dmanem
Posts: 83
Joined: Fri Apr 13, 2012 10:27 am

Re: Network Status Map

Post by dmanem »

It is not working in Nagios Core as well. Only the circular layouts are showing up.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Network Status Map

Post by mguthrie »

What linux distro and version are you using?


What version of Nagios XI are you running?


Can you post the output from the following command:

Code: Select all

yum list installed | grep gd
dmanem
Posts: 83
Joined: Fri Apr 13, 2012 10:27 am

Re: Network Status Map

Post by dmanem »

I am using Centos 6.2 and NagiosXI version 2011R2.2. I have attached the output after running the above command.

Thank you.
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Network Status Map

Post by mguthrie »

Hmm, looks like all of the packages are there ok.

Do you happen to have error messaging turned on in the browser in your /etc/php.ini settings? (If you have no idea what I'm talking about, then you probably don't).

You can verify in your /etc/php.ini file:

Code: Select all

display_errors=off
Also, are you using https or a proxy to access your server?
dmanem
Posts: 83
Joined: Fri Apr 13, 2012 10:27 am

Re: Network Status Map

Post by dmanem »

In /etc/php.ini file, display_errors = Off. I am not using https or a proxy.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Network Status Map

Post by scottwilkerson »

you didn't by chance try to edit any of the .cgi files in a text editor did you?
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