Nagios Support Forum

Posted: **Thu Aug 01, 2019 8:32 am**

Recently upgraded to XI 5.6.5, when viewing a graph and then using the hamburger options menu to download (PDF,JPEG,etc) the following error is returned.

Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777.

Submitting this, just in case permissions on the dir were changed by the XI version upgrade.

Please advise,

Posted: **Thu Aug 01, 2019 12:21 pm**

Hi @TBT,

I've been able to re-create this on my test system and I'll get a bug report filed. Thanks for letting us know, and in the meantime you can change the permissions on that directory by running the following command.

Code: Select all

chmod 777 /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp

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