service deletion error

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michaewlewis
Posts: 22
Joined: Wed Sep 05, 2018 11:10 am

service deletion error

Post by michaewlewis »

I'm trying to delete a service, but the delete wizard in the "Service Status Detail" -> Configure page says that it can't find a unique id for this service. I tried looking CCM for the service, but I can't find it anywhere in the services list. And the host doesn't show it as a service in CCM.
It's still pulling data and has an entry and data in the service status page and I can view trends and do anything except for edit or delete it. If I try to edit the service, it tells me it has a custom config and has to be edited in CCM, but when I click on the link, it takes me to a blank page.
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: service deletion error

Post by cdienger »

It sounds like the service is partially stuck in the CCM database. Please provide a screenshot of the detail screen(showing host and service info) and PM me a copy of the tbl_service table. This can be gathered with:

Code: Select all

mysqldump -uroot -pnagiosxi  nagiosql -t tbl_service > tbl_service
Note that the username and password may be different and you may need to specify the db's address with "-h" if you have an offline database.
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