Page 1 of 1

service deletion error

Posted: Thu Aug 01, 2019 3:08 pm
by michaewlewis
I'm trying to delete a service, but the delete wizard in the "Service Status Detail" -> Configure page says that it can't find a unique id for this service. I tried looking CCM for the service, but I can't find it anywhere in the services list. And the host doesn't show it as a service in CCM.
It's still pulling data and has an entry and data in the service status page and I can view trends and do anything except for edit or delete it. If I try to edit the service, it tells me it has a custom config and has to be edited in CCM, but when I click on the link, it takes me to a blank page.

Re: service deletion error

Posted: Fri Aug 02, 2019 9:40 am
by cdienger
It sounds like the service is partially stuck in the CCM database. Please provide a screenshot of the detail screen(showing host and service info) and PM me a copy of the tbl_service table. This can be gathered with:

Code: Select all

mysqldump -uroot -pnagiosxi  nagiosql -t tbl_service > tbl_service
Note that the username and password may be different and you may need to specify the db's address with "-h" if you have an offline database.