Performance graphs not drawing for a specific host

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
IkaIka
Posts: 34
Joined: Fri Dec 21, 2018 4:37 am

Performance graphs not drawing for a specific host

Post by IkaIka »

Hello, I'm having a problem with performance graphs for one of my monitored hosts. All I can see on the graph page is this message:
No performance graphs were found for this service. If you have just started monitoring this object then it may take up to 15 minutes for the performance graphs to appear.

My Nagios version is 5.6.3 running on CentOS, the monitored system is also running CentOS.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Performance graphs not drawing for a specific host

Post by scottwilkerson »

Can you show a screenshot of the Advanced tab so we can see if the "Performance Data:" field is being populated
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
IkaIka
Posts: 34
Joined: Fri Dec 21, 2018 4:37 am

Re: Performance graphs not drawing for a specific host

Post by IkaIka »

Here it is.
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Performance graphs not drawing for a specific host

Post by scottwilkerson »

Is there a RRD file created in the following location for this service?

Code: Select all

/usr/local/nagios/share/perfdata/HOSTNAME/SERVICENAME.rrd
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
IkaIka
Posts: 34
Joined: Fri Dec 21, 2018 4:37 am

Re: Performance graphs not drawing for a specific host

Post by IkaIka »

Yes, I can see rrd and xml files for each of the configured services.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Performance graphs not drawing for a specific host

Post by scottwilkerson »

IkaIka wrote:Yes, I can see rrd and xml files for each of the configured services.
Lets delete the .rrd file for the service that isn't creating the graph and then give it 10-15 minutes to re-generate and the graph should appear.

It can happen if you change the command and the number of metrics change that the plugin outputs it will no longer update the .rrd
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
IkaIka
Posts: 34
Joined: Fri Dec 21, 2018 4:37 am

Re: Performance graphs not drawing for a specific host

Post by IkaIka »

The file reappeared a few minutes after its deletion but the graph it pertained to is still not showing up, unfortunately.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Performance graphs not drawing for a specific host

Post by scottwilkerson »

Is it just this one host that is affected as far as you know?

Does this host have any special chars in the hostname other than alpha-numeric and . ?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
IkaIka
Posts: 34
Joined: Fri Dec 21, 2018 4:37 am

Re: Performance graphs not drawing for a specific host

Post by IkaIka »

It had a + sign in its name and quite amusingly, removing that character restored the graphs almost immediately after applying the change. Thank you for your assistance, this solves the issue.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Performance graphs not drawing for a specific host

Post by scottwilkerson »

IkaIka wrote:It had a + sign in its name and quite amusingly, removing that character restored the graphs almost immediately after applying the change. Thank you for your assistance, this solves the issue.
Great!

Locking
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked