Issue Migration from Old Nagios XI Server to New

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
nelsonw
Posts: 64
Joined: Wed Feb 22, 2017 4:03 am

Issue Migration from Old Nagios XI Server to New

Post by nelsonw »

Hi,

I am attempting to complete a migration from my old Nagios XI server to a new one. I have followed the steps in https://assets.nagios.com/downloads/nag ... ios-XI.pdf.

However, when bringing up the new Nagios XI server, the checks it is running are against the old server. For example, if I go to "Core Config Manager -> Services -> Service Management", then click "Run Check Command", the command is run against the old server.

Also, on the "System Status" dashboard, it reports
- ndo2db is not running (even though I started the service)
- Performance Grapher - NPCD not running
- Monitoring Engine - no lock file found in /var/run/nagios.lock


Please advise


Thanks,
Nelson
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Issue Migration from Old Nagios XI Server to New

Post by lmiltchev »

I am attempting to complete a migration from my old Nagios XI server to a new one. I have followed the steps in https://assets.nagios.com/downloads/nag ... ios-XI.pdf.
What is the version of Nagios XI that you are upgrading from/to? What OS/architecture (from/to)?

Have you done any custom mods, e.g. using a proxy, local repos, non-standard php/apache version, offloaded mysqldb, etc.? Are you using ModGearman? Please, post the /tmp/upgrade.log on the forum.

Did the upgrade complete successfully? What is the output of the following command?

Code: Select all

grep full /usr/local/nagiosxi/var/xiversion
However, when bringing up the new Nagios XI server, the checks it is running are against the old server. For example, if I go to "Core Config Manager -> Services -> Service Management", then click "Run Check Command", the command is run against the old server.
What do you mean by that? Can you show us the actual command that you are running and the output of it?
Also, on the "System Status" dashboard, it reports
- ndo2db is not running (even though I started the service)
- Performance Grapher - NPCD not running
- Monitoring Engine - no lock file found in /var/run/nagios.lock
Can you start the services and verify their status?

Code: Select all

service ndo2db start
service ndo2db status
service nagios start
service nagios status
service npcd start
service npcd status
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked