Windows 2003 R2 32 bit client install problem

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mdzx111
Posts: 39
Joined: Tue Apr 17, 2012 2:27 pm

Windows 2003 R2 32 bit client install problem

Post by mdzx111 »

Hello,

I am trying to install the Windows server 32 bit client on my Windows 2003 R2 32 bit server. I've been able to sucessfully install the 32 and 64 bit clients on other Windows servers on my network.

However when I log in via terminal server, as the domain admin, like I've done before, and install the 32 bit client I get the following error:

The installer has encountered an unexpected error installing the package. This may indicate a problem with this package. The error code is 2755.

Please help.
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Windows 2003 R2 32 bit client install problem

Post by lmiltchev »

I assume you are talking about installing the NSClient++ on your Windows server. You can check for two things:

1. Make sure you are using the latest stable release. I believe this is 0.3.9. It can be download it from here:

http://files.nsclient.org/x-0.3.x_STABL ... -Win32.msi

2. Make sure that you are not installing it from a network volume. Copy the file to the desktop and try executing it from there.

Hope this helps.
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TenTimes
Posts: 40
Joined: Fri Oct 14, 2011 9:54 am

Re: Windows 2003 R2 32 bit client install problem

Post by TenTimes »

If you want to install something on a terminal server, you have to use a specific way of installing. Don't know how it goes though,so I would recommend you try and google it.
Postby lmiltchev » Thu Apr 19, 2012 10:30 pm
2. Make sure that you are not installing it from a network volume. Copy the file to the desktop and try executing it from there.
This isn't a problem on a normal Windows server or workstation if you use the pushd/popd commands so you can temporarily mount shares. Here is a simple batch I wrote to automatically install NSClient++ on workstations. It even checks if there isn't a install already. It does a complete install and then overwrites the config file with a config which is stored on a central location.

Code: Select all

pushd \\netapp01\APPS\Nagios_agent\32bit
IF NOT EXIST "C:\Program Files\NSClient++\nsclient++.exe" msiexec /i NSClient++-0.3.9-Win32.msi /quiet /norestart ADDLOCAL=ALL
IF EXIST "C:\Program Files\NSClient++\nsclient++.exe" copy "NSC.ini" "C:\Program Files\NSClient++\"
IF EXIST "C:\Program Files\NSClient++\nsclient++.exe" "C:\Program Files\NSClient++\nsclient++.exe" /start
popd
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mdzx111
Posts: 39
Joined: Tue Apr 17, 2012 2:27 pm

Re: Windows 2003 R2 32 bit client install problem

Post by mdzx111 »

For some reason its working now using the link provided below vs. the client that was provided to me in the base NagiosXI install. I havent upgraded my new install of NagiosXI, so I'm wondering if the updated version has a better Win 32 Server version? Anyways, its working now, installed through terminal server, copied locally before installed, just like I was trying yesterday.

The difference was I used the link provided in this help post. So thanks!
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