BPI Error

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sagesoft
Posts: 28
Joined: Wed Aug 30, 2017 10:12 pm

BPI Error

Post by sagesoft »

Hi,

Need assistance on encountered BPI "BPI unknown Group Index" in version 5.6.6.

Refer attached Screenshot.
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: BPI Error

Post by benjaminsmith »

Hello @Brezner,

Can you PM the following files and your system profile so we can take a closer look? Thanks.

Code: Select all

/usr/local/nagiosxi/var/components/bpi.log
/usr/local/nagiosxi/etc/components/bpi.conf
/usr/local/nagiosxi/etc/components/bpi.conf.backup
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

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sagesoft
Posts: 28
Joined: Wed Aug 30, 2017 10:12 pm

Re: BPI Error

Post by sagesoft »

You can locked this ticket since this is already resolved via remote session. Thank you for your support.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: BPI Error

Post by benjaminsmith »

Hello @brezner,

Thanks for the update and happy to it's been resolved.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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