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BPI Error

Posted: Tue Sep 10, 2019 10:47 pm
by sagesoft
Hi,

Need assistance on encountered BPI "BPI unknown Group Index" in version 5.6.6.

Refer attached Screenshot.

Re: BPI Error

Posted: Wed Sep 11, 2019 2:16 pm
by benjaminsmith
Hello @Brezner,

Can you PM the following files and your system profile so we can take a closer look? Thanks.

Code: Select all

/usr/local/nagiosxi/var/components/bpi.log
/usr/local/nagiosxi/etc/components/bpi.conf
/usr/local/nagiosxi/etc/components/bpi.conf.backup
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.

Re: BPI Error

Posted: Tue Sep 24, 2019 2:01 am
by sagesoft
You can locked this ticket since this is already resolved via remote session. Thank you for your support.

Re: BPI Error

Posted: Tue Sep 24, 2019 10:10 am
by benjaminsmith
Hello @brezner,

Thanks for the update and happy to it's been resolved.