Frequent critical alert notification

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mahtabalam
Posts: 9
Joined: Mon Sep 23, 2019 1:30 am

Frequent critical alert notification

Post by mahtabalam »

I want to develop some scripts that will define.
1. All critical and warnings will send notification to my developer team
2. Only Critical alerts will send notification to my admins
3. If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company

The first two are easy..

I have defined the w,u,c,r,f for services and d,u,r,f,s for hosts for respective contacts in contact.cfg file.

What should I do for prob no - 03?
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Frequent critical alert notification

Post by benjaminsmith »

Hello,
If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company
Nagioos has escalations to handle this type of situation. For example, you can send the first number of messages to go to admins and then beyond a certain number of notifications you can send them to the boss.

Notification Escalations

Let me know if you have any questions.
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mahtabalam
Posts: 9
Joined: Mon Sep 23, 2019 1:30 am

Re: Frequent critical alert notification

Post by mahtabalam »

benjaminsmith wrote:Hello,
If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company
Nagioos has escalations to handle this type of situation. For example, you can send the first number of messages to go to admins and then beyond a certain number of notifications you can send them to the boss.

Notification Escalations

Let me know if you have any questions.

benjaminsmith thnks a lot :) :)
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Frequent critical alert notification

Post by benjaminsmith »

Hello @mahtabalam,
benjaminsmith thnks a lot :) :)
No problem. Did you have any other questions or may we close this thread?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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