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Frequent critical alert notification

Posted: Wed Oct 09, 2019 2:58 am
by mahtabalam
I want to develop some scripts that will define.
1. All critical and warnings will send notification to my developer team
2. Only Critical alerts will send notification to my admins
3. If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company

The first two are easy..

I have defined the w,u,c,r,f for services and d,u,r,f,s for hosts for respective contacts in contact.cfg file.

What should I do for prob no - 03?

Re: Frequent critical alert notification

Posted: Wed Oct 09, 2019 11:47 am
by benjaminsmith
Hello,
If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company
Nagioos has escalations to handle this type of situation. For example, you can send the first number of messages to go to admins and then beyond a certain number of notifications you can send them to the boss.

Notification Escalations

Let me know if you have any questions.

Re: Frequent critical alert notification

Posted: Tue Oct 22, 2019 12:02 am
by mahtabalam
benjaminsmith wrote:Hello,
If frequent critical alerts will happen on same host/service it will notify the charman/director/superadmin of the company
Nagioos has escalations to handle this type of situation. For example, you can send the first number of messages to go to admins and then beyond a certain number of notifications you can send them to the boss.

Notification Escalations

Let me know if you have any questions.

benjaminsmith thnks a lot :) :)

Re: Frequent critical alert notification

Posted: Tue Oct 22, 2019 9:42 am
by benjaminsmith
Hello @mahtabalam,
benjaminsmith thnks a lot :) :)
No problem. Did you have any other questions or may we close this thread?