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Issue with scheduled report attachments
Posted: Tue Oct 15, 2019 11:31 am
by jvaira
Hello,
We are having an issue where scheduled reports are sent but regardless of the attachment type ( pdf, jpg etc. ) The attachments are always 200 bytes in size and do not contain any data.
Re: Issue with scheduled report attachments
Posted: Tue Oct 15, 2019 1:13 pm
by benjaminsmith
Hello
@jvaira,
Just to confirm, you are able to download PDF reports from the web interface. Is this correct?
Make sure you have the correct URL settings defined. Go to
Admin > System Config > System Settings.
sys-settings.png
Please send us a copy of your system profile along with the blank PDF report. Thanks.
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.
Re: Issue with scheduled report attachments
Posted: Tue Oct 15, 2019 2:55 pm
by jvaira
Hello Ben,
The program URL was not entered correctly. Once I fixed that the reports began to send correctly.
Thank you
Re: Issue with scheduled report attachments
Posted: Tue Oct 15, 2019 2:58 pm
by benjaminsmith
Hello,
The program URL was not entered correctly. Once I fixed that the reports began to send correctly.
Glad to hear it's fixed.
I'll go ahead and close this post, but feel free to open another if you have any new questions.