Service alert triggers before the Host

[manimurugesan]

Hi Team,

Whenever the Host goes down, Alert is triggered for Host. The services will be suppressed as it is the functionally of Nagios i.e. host_down_disable_service_checks=1


Scenario: if the Host is down and it has not reached its Hard state , But Services has reached Hard state before the host then it sends all the services alerts and then the host alert. Due to which there are unwanted floor of tickets for that services.

How can we avoid this

[benjaminsmith]

Hello @manimurugesan,


If this host is not yet in a HARD non-ok state, and the services go HARD non-ok, then this would be expected behavior.

You can set your services to only notify on Critical and not Warning to limit the number messages. You can also set the notification interval in the Alert Settings to 0 if you want Nagios to only send one notification.

Another option would be to adjust the Check Settings on the Host so the Host will go into a HARD non-ok state in fewer checks. This should help reduce unwanted notifications,

Let me know if you have further questions.

[benjaminsmith]

Hello @manimurugesan,

Just following up with you on this post. Did you have any other questions or may we close this thread?