Online upgrade failed

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certizen
Posts: 8
Joined: Thu May 23, 2019 4:25 am

Online upgrade failed

Post by certizen »

When I tried to upgrade the Nagios XI from 5.6.6 to 5.6.8 by using the "Upgrade to Latest Version" Button in the URL "/nagiosxi/admin/?xiwindow=updates.php", The process failed with the message "The update didi not complete properly. Click Go Back and try updating manually".

I observed the log file "/usr/local/nagiosxi/tmp/upgrade.log", the modified time is updated but the size was 0.

Where is the problem?
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Online upgrade failed

Post by cdienger »

We'll need some more data. Go through the manual update process and provide the output and upgrade.log it creates:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
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