Facing issue with New Nagios Instance

[PriyankaKampalli]

Hi Team,

We have installed Nagios XI on fresh server 40 days back and kept idle. Now we have changed the IP address of the server for connectivity purpose and started doing the configuration. when ever i do some configuration and apply the configuration db is getting crashed. And system components is turning to red . we need to productionize this Nagios XI in another 5 days. could you please help us to fix this issue ASAP

[benjaminsmith]

Hello,

Let's take a look at the subsystem log while you]apply configuration. Run the following command then Apply Configuration in Nagios XI. When it's complete post the cmd.txt log file to the thread for us to review.

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> /tmp/cmd.txt

Next, download the system profile and attach it to the thread.

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

Lastly, besides changing the IP address, did you make any other changes to the server? Thanks.

[benjaminsmith]

Hello,

I see you have an open ticket for this issue in our ticketing system, so I will be closing this thread. In the future, please open only one forum post or ticket per issue so we can best focus our efforts.

Also, if you can provide the information requested above in the support ticket, that would help us troubleshoot the issue. Thank you!!