LDAP integration return 0 users

[Milthiade]

Hi,

I'm trying to integrate our LDAP server with nagios XI. I've been able to add the authentication server without any problem but it always return 0 users. Were running novell edir and also have a DSFW. I tried pointing on both but still 0 users.
I found this thread with a similar problem to mine but they never went to the end of the problem.

I validated the account type as stated here https://support.nagios.com/kb/article/a ... n-600.html .
I activated the debug log as well but can't pinpoint my problem. Log is attached.

thanks

[mbellerue]

Could you try pointing directly at an OU that has users in it? E.g. ou=Users,dn=mycompany,dn=local.

Also, could you give us a screenshot of your LDAP settings in XI?

[Milthiade]

Yes I already tried to set the path straight to the ou containing the users but same result.
here's a screenshot of the config.

The user also has all rights required to browse the directory, I tested it with an LDAP browser.

[ssax]

TLS certificate verification: depth: 1, err: 19, subject: /O=STAT-DT/OU=Organizational CA, issuer: /O=STAT-DT/OU=Organizational CA
TLS certificate verification: Error, self signed certificate in certificate chain

Please include the ENTIRE output from the commands below in the ticket you create:
- Run this twice, once against your DSFW and once directly against the eDir server

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openssl s_client -showcerts -connect X.X.X.X:636
openssl s_client -showcerts -connect X.X.X.X:636

Did you add that self-singed cert to through the web interface? Looks like it may just have the DSFW one.

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup as well:

Code: Select all

https://support.nagios.com/tickets/

Thank you!

[ssax]

Locking thread, ticket received, we will continue support through the ticket.

Thank you!