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Ack alert by email
Posted: Tue Jan 14, 2020 11:48 am
by jenstar13
Hi
when I google search , i find other people's problems but no directions
is it possible to set up XI to accept replies to alerts with "ack"
thank you in advance
Jen
Re: Ack alert by email
Posted: Tue Jan 14, 2020 12:05 pm
by lmiltchev
I believe what you are looking for is described in the document below:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
With inbound emails, you could reply with "ack", and acknowledge the problem. Is this what you were looking for?
Re: Ack alert by email
Posted: Tue Jan 14, 2020 12:21 pm
by jenstar13
looks like it, by why can't it query the Nagios server sendmail account?
I'll have to set up imap or popmail on the server?
Re: Ack alert by email
Posted: Tue Jan 14, 2020 1:05 pm
by lmiltchev
Incoming email requires setup - so no, it can't read from the sendmail account, it requires imap or popmail.
Re: Ack alert by email
Posted: Tue Jan 14, 2020 1:07 pm
by jenstar13
ok thanks, you can close this
Re: Ack alert by email
Posted: Tue Jan 14, 2020 1:13 pm
by scottwilkerson
jenstar13 wrote:ok thanks, you can close this
Great!
Locking