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New forum user doesn't have access to Customer Support area
Posted: Mon Jan 20, 2020 2:57 pm
by hbouma
A new member of our team has an account on the forums, but doesn't have access to the Customer Forum area. How do we go about getting him access under our support contract?
Re: New forum user doesn't have access to Customer Support a
Posted: Mon Jan 20, 2020 2:59 pm
by benjaminsmith
Hi Henry,
You can use the form below to add his support forum username to your account.
https://support.nagios.com/add-contact/
Let me know if you need any assistance or have questions.
Re: New forum user doesn't have access to Customer Support a
Posted: Mon Jan 20, 2020 3:42 pm
by hbouma
Thank you. That is all we needed. You may close this post.
Re: New forum user doesn't have access to Customer Support a
Posted: Mon Jan 20, 2020 4:06 pm
by benjaminsmith
Hi Henry,
Great! Thanks for the update.