Warning: 2 services running

[Kxfrancois]

We just upgraded our SEP and we not have 2 services running for SEP on every server.

I am getting this in Nagios: 2 services active (matching "Symantec Endpoint Protection") : WARNING

What can I do to fix this issue?

Thanks,
Kerwin

[mbellerue]

What command are you using to get the number of services? Is this running through an agent like NRPE or NCPA?

[Kxfrancois]

I am running $USER1$/check_snmp_win.pl -H $HOSTADDRESS$ $ARG1$

no running through an agent

[Box293]

From CCM in XI can you use the Test Check Command button from within the service and show us the result.

[Kxfrancois]

/usr/local/nagios/libexec/check_snmp_win.pl -H biglots -C hello --v2c -n 'Symantec Endpoint Protection'
2 services active (matching "Symantec Endpoint Protection") : WARNING

[cdienger]

There could be another service matching for some reason. Try the command again but with the "-v" which should show services:

Code: Select all

/usr/local/nagios/libexec/check_snmp_win.pl -H biglots -C hello --v2c -n 'Symantec Endpoint Protection' -v

[Kxfrancois]

There are 2 services with Symantec Endpoint protection in the name. Is there a way to all for multiple services with the same name?

[Box293]

You could try the -N argument:

Code: Select all

-n, --name=NAME[,NAME2...]
   Comma separated names of services (perl regular expressions can be used for every one).
   By default, it is not case sensitive.
-N, --number=<n>
   Compare matching services with <n> instead of the number of names provided.

[cdienger]

Are the names exactly the same? It would be best to use the unique name of the service you want to be monitoring.

[Kxfrancois]

That worked! Thank you. Please close this ticket