SQL Error [nagiosxi] : ERROR - Service update

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saber
Posts: 41
Joined: Wed Sep 14, 2016 4:32 pm

SQL Error [nagiosxi] : ERROR - Service update

Post by saber »

Hi,

Service Status Detail => Configure => Re-configure this service => Monitoring , change a value under "Monitor the service with this command: (Advanced users only)" and then Update. There is an error even if the modification is done successfully. I have a attached a screenshot.

Running latest version of NagiosXI (5.6.10).

Thanks!
Saber
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: SQL Error [nagiosxi] : ERROR - Service update

Post by benjaminsmith »

Hi Saber,

Thanks for the screenshot. Can you send over the system profile, so we can review the logs (directions below)? You may have a database issue here. Also, I have a couple of other questions:

1. Are you logged in as nagiosadmin or a user account?

2. Despite the error, does the modification get applied?

3. Is this error specific to this service or does it apply to every host or service>?

To send us your system profile.
Login to the Nagios XI GUI using a web browser
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
saber
Posts: 41
Joined: Wed Sep 14, 2016 4:32 pm

Re: SQL Error [nagiosxi] : ERROR - Service update

Post by saber »

1. Are you logged in as nagiosadmin or a user account?
nagiosadmin

2. Despite the error, does the modification get applied?
yes

3. Is this error specific to this service or does it apply to every host or service>?
every service and every host
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: SQL Error [nagiosxi] : ERROR - Service update

Post by benjaminsmith »

Hi Saber,

Can you send over the system profile when you have a minute? Thanks.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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