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SQL Error [nagiosxi] : ERROR - Service update

Posted: Mon Feb 03, 2020 9:44 am
by saber
Hi,

Service Status Detail => Configure => Re-configure this service => Monitoring , change a value under "Monitor the service with this command: (Advanced users only)" and then Update. There is an error even if the modification is done successfully. I have a attached a screenshot.

Running latest version of NagiosXI (5.6.10).

Thanks!
Saber

Re: SQL Error [nagiosxi] : ERROR - Service update

Posted: Mon Feb 03, 2020 11:04 am
by benjaminsmith
Hi Saber,

Thanks for the screenshot. Can you send over the system profile, so we can review the logs (directions below)? You may have a database issue here. Also, I have a couple of other questions:

1. Are you logged in as nagiosadmin or a user account?

2. Despite the error, does the modification get applied?

3. Is this error specific to this service or does it apply to every host or service>?

To send us your system profile.
Login to the Nagios XI GUI using a web browser
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

Re: SQL Error [nagiosxi] : ERROR - Service update

Posted: Mon Feb 03, 2020 11:11 am
by saber
1. Are you logged in as nagiosadmin or a user account?
nagiosadmin

2. Despite the error, does the modification get applied?
yes

3. Is this error specific to this service or does it apply to every host or service>?
every service and every host

Re: SQL Error [nagiosxi] : ERROR - Service update

Posted: Mon Feb 03, 2020 12:41 pm
by benjaminsmith
Hi Saber,

Can you send over the system profile when you have a minute? Thanks.