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can't find NagVis options menu?!
Posted: Tue Feb 11, 2020 11:18 am
by xpertech
can't find NagVis options menu?!
Re: can't find NagVis options menu?!
Posted: Tue Feb 11, 2020 2:07 pm
by scottwilkerson
Is the user you are logged in as in the bottom image set as a Nagvis Administrator?
to find out/change it, login as the nagiosadmin
Go to NagVis
Upper right click User menu -> Manage Users
In the Modify user section select the user who couldn't see the options menu, click
Add Administrators role if not present
Click Save
Now when that user is logged in the Options menu should appear
Re: can't find NagVis options menu?!
Posted: Thu Feb 13, 2020 11:06 am
by xpertech
scottwilkerson wrote:Is the user you are logged in as in the bottom image set as a Nagvis Administrator?
to find out/change it, login as the nagiosadmin
Go to NagVis
Upper right click User menu -> Manage Users
In the Modify user section select the user who couldn't see the options menu, click
Add Administrators role if not present
Click Save
Now when that user is logged in the Options menu should appear
but the user account(nagios.pic) was already assigned as administrators role?!
Re: can't find NagVis options menu?!
Posted: Thu Feb 13, 2020 1:12 pm
by lmiltchev
I would like to try recreating the issue in house.
Can you go to
Admin > Manage Users > nagios.pic > Edit, and show us a screenshot of the
Security Settings section?
Also, run the following command from the CLI and show the output:
Code: Select all
grep -i 'nagios.pic' /usr/local/nagios/etc/cgi.cfg
Also, what is the output of the following commands
Code: Select all
grep backend\= /usr/local/nagvis/etc/nagvis.ini.php|grep -v ^\;
grep CONST_VERSION /usr/local/nagvis/share/server/core/defines/global.php
Re: can't find NagVis options menu?!
Posted: Mon Feb 17, 2020 11:07 am
by xpertech
lmiltchev wrote:I would like to try recreating the issue in house.
Can you go to
Admin > Manage Users > nagios.pic > Edit, and show us a screenshot of the
Security Settings section?
Also, run the following command from the CLI and show the output:
Code: Select all
grep -i 'nagios.pic' /usr/local/nagios/etc/cgi.cfg
Also, what is the output of the following commands
Code: Select all
grep backend\= /usr/local/nagvis/etc/nagvis.ini.php|grep -v ^\;
grep CONST_VERSION /usr/local/nagvis/share/server/core/defines/global.php
Re: can't find NagVis options menu?!
Posted: Mon Feb 17, 2020 12:10 pm
by lmiltchev
Try adding a "mixed case" user in NagVis ("Nagios.Pic") in addition to the one you have with lowercase ("nagios.pic"). Make it an admin. Log out, and log in again.
Did this help? Can you view the "Options" menu now?
Re: can't find NagVis options menu?!
Posted: Tue Feb 18, 2020 11:02 am
by xpertech
lmiltchev wrote:Try adding a "mixed case" user in NagVis ("Nagios.Pic") in addition to the one you have with lowercase ("nagios.pic"). Make it an admin. Log out, and log in again.
Did this help? Can you view the "Options" menu now?
Awesome, the "Options" can be viewed now,
but there's another new problem ... there's no "Edit Map" menu(say on the user guide) after a new map being created?!
Re: can't find NagVis options menu?!
Posted: Tue Feb 18, 2020 1:19 pm
by scottwilkerson
xpertech wrote:lmiltchev wrote:Try adding a "mixed case" user in NagVis ("Nagios.Pic") in addition to the one you have with lowercase ("nagios.pic"). Make it an admin. Log out, and log in again.
Did this help? Can you view the "Options" menu now?
Awesome, the "Options" can be viewed now,
but there's another new problem ... there's no "Edit Map" menu(say on the user guide) after a new map being created?!
Great!
As per the directions, the "Edit Map" only show up after you create a new map and you are viewing the map, OR it also shows up if you are viewing an existing map.