Email alerts with acknowledgment comments

[mejokj]

Hello,

Is there any way we can get the Email alerts and with acknowledgment comments?

[scottwilkerson]

See the available macros here
https://assets.nagios.com/downloads/nag ... iables.pdf

most notable in this situation

%author% The name of the author of an acknowledgment. Only present if %type% macro is ACKNOWLEDGEMENT

%comments% - The comment made by the author of an acknowledgment. Only present if %type% macro is ACKNOWLEDGEMENT

[mejokj]

Hello,
Thanks it's working.

Is there any API used to fetch the Acknowledge service details list in Nagios xi?

[scottwilkerson]

Is there any API used to fetch the Acknowledge service details list in Nagios xi?

If you are looking to see if services are Acknowledged you can use the objects/servicestatus
the field you would be looking at is problem_acknowledged

If you only want to see Acknowledged problems you can add the following to the URL

Code: Select all

&problem_acknowledged=1

[mejokj]

Hello,

Is there any way to get the below details from API?

Acknowledge Time:
Acknowledge By :
Acknowledge comment:

[scottwilkerson]

This isn't natively supported in the API like that, but you can see the entried by querying the objects/logentries API and appending the following to the URL

Code: Select all

&logentry_data=lk:EXTERNAL COMMAND: ACKNOWLEDGE

Which would give you a result like this

Code: Select all

{
    "recordcount": "1",
    "logentry": {
        "instance_id": "1",
        "entry_time": "2020-02-13 07:05:24",
        "logentry_type": "512",
        "logentry_data": "EXTERNAL COMMAND: ACKNOWLEDGE_SVC_PROBLEM;oraclelinux7.nagios.local;\/ Disk Usage;2;1;0;Nagios Administrator;Problem has been acknowledged"
    }
}

The host was oraclelinux7.nagios.local
The service was / Disk Usage
The user was: Nagios Administrator
The message was: Problem has been acknowledged

[mejokj]

Hello,

Yes, this will give information only when I tick send the notification option. we are trying with three options untick for the acknowledgment and we didn't get any result on that sensoria, Is there any option we can mention to get all the details with three options untick.

Please see the below link which we untick. Stick acknowledgment, send notification and persistence comment.

https://ibb.co/PxNfhnx

[scottwilkerson]

You should see this info in the API no matter which options are checked.

[mejokj]

Hello,

When we untick all option it will give no output for Acknowledged comment service list.

{
"recordcount": "0"
}

[scottwilkerson]

I just tested this, had nothing in acknowledged state

Went to service status detail page in Nagios XI for a non-OK service
Acknowledged the problem, unchecking all boxes

Then went to the following URI

Code: Select all

/nagiosxi/api/v1/objects/logentries?apikey=APIKEY&pretty=1&logentry_data=lk:EXTERNAL COMMAND: ACKNOWLEDGE

And see the following as expected

Code: Select all

{
    "recordcount": "1",
    "logentry": {
        "instance_id": "1",
        "entry_time": "2020-02-18 12:15:14",
        "logentry_type": "512",
        "logentry_data": "EXTERNAL COMMAND: ACKNOWLEDGE_SVC_PROBLEM;oraclelinux7.nagios.local;\/ Disk Usage;1;0;0;Nagios Administrator;Problem has been acknowledged"
    }
}