Nagiosxi Reports pahe not loading

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mccrakem
Posts: 129
Joined: Mon Jun 19, 2017 8:28 am

Nagiosxi Reports pahe not loading

Post by mccrakem »

Hi
When I access the reports page all I get is the loading screen.
Nothing is displayed

Screenshot attached
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jdunitz
Posts: 235
Joined: Wed Feb 05, 2020 2:50 pm

Re: Nagiosxi Reports pahe not loading

Post by jdunitz »

There are a couple things that should help with this.

First, you can disable autoloading of reports on your report page. To do so, go to Admin, then on the left under System Config, click Performance Settings, go to the Auto-Running page and check the box to disable reports from auto-running.


Secondly, you may find it helpful to do some PHP configuration tuning as described in this document:
https://support.nagios.com/kb/article/n ... e-611.html

See if that makes it work better, and if not, let us know!
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mccrakem
Posts: 129
Joined: Mon Jun 19, 2017 8:28 am

Re: Nagiosxi Reports pahe not loading

Post by mccrakem »

Hi

Thanks for that but that just stops the Reports from Auto running, as soon as I try and run any of the original installed reports the system just sits again at the previous attached screenshot

when I run the command
tail /var/log/httpd/*rror_log

the results are shown in the attached screen, nothing showing in the logs are the same that are on the link you provided

Thanks
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jdunitz
Posts: 235
Joined: Wed Feb 05, 2020 2:50 pm

Re: Nagiosxi Reports pahe not loading

Post by jdunitz »

Let's continue figuring out what's going on with your system.

How many hosts and services are you monitoring?

Also, what is the content (how many hosts/services/other items) and timeframe (24 hours, a week, a month...) of the reports you're running?

Additionally, can you post or PM the following files for us to inspect?

/etc/php.ini
/etc/httpd/conf/httpd.conf
/etc/httpd/conf.d/nagiosxi.conf
/etc/httpd/conf.d/ssl.conf


Those php warnings and whatnot in the screenshot you attached aren't indicative of a problem.
We do need to see a bit more error log context, though, so please do this:

# tail -f /var/log/httpd/*error_log

While that is running, go try to load a report, give it a good ten minutes or so, and let us see the error log output during that time.

Thanks!
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Be sure to check out our Knowledgebase for helpful articles and solutions!
mccrakem
Posts: 129
Joined: Mon Jun 19, 2017 8:28 am

Re: Nagiosxi Reports pahe not loading

Post by mccrakem »

Hi

Sorry about this but When I logged in this morning and went to Rerport the reports ran fine

When I went to reports I was tailing the error log but it never chnaged

tail -f /var/log/httpd/*error_log

This was the only output - attached Screenshot

But as the Reports are now working I would not worry to much about this and close the ticket
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scottwilkerson
DevOps Engineer
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Re: Nagiosxi Reports pahe not loading

Post by scottwilkerson »

mccrakem wrote:Hi

Sorry about this but When I logged in this morning and went to Rerport the reports ran fine

When I went to reports I was tailing the error log but it never chnaged

tail -f /var/log/httpd/*error_log

This was the only output - attached Screenshot

But as the Reports are now working I would not worry to much about this and close the ticket
Glad it's working now!

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