Snare service issue

[RIDS_I2MP]

Hi Team,

We have installed process monitoring on few Windows servers using NCPA. On one Windows server, we have installed NCPA agent but while configuring service monitoring using ncpa configuration wizard, we are getting error as below:

Unable to contact server at https://10.148.179.132:5693/testconnect ... ag1osadm1n.

I have installed NCPA agent properly as it is working fine on other servers, the issue is only with one server.
Port 5693 is already open on that server.

Please help us on the same.

[benjaminsmith]

Hello,

Is there anything different about this server versus the installs that are working?

1. Let's run a nmap on the Windows hosts from the XI server to verify the NCPA port is available. Post the output.

Code: Select all

nmap <ipaddress> -p 5693

2.Are you able to login to the web interface? NCPA uses a self-signed cert, so you'll need to add the security exception.

Code: Select all

https://<ip address>:5693/gui/

3.Please PM the ncpa.cfg from the host.

Thanks.