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Nagios XI v5.3.2 Bulk Modification

Posted: Thu Feb 20, 2020 12:38 pm
by krw
I have an a user I need to delete and there are over 200 relationships to hosts and services
with this user.

I go into the Bulk Modification tool select Remove Contact, select the contact and click find relationships
but nothing comes up. If I click the i button on the Contact from the contact screen I can see all the
relationships there but none in the Bulk Modification -> Remove Contact.

I need to remove this person as they are no longer with the company and their email address is being
forwarded to another C-level person who does not want to see any of the alerts, nor do I want him to.

I don't want to have to remove this person by hand from over 200 things. Any other simple way of doing
this?

Thanks,
Keith

Re: Nagios XI v5.3.2 Bulk Modification

Posted: Thu Feb 20, 2020 12:56 pm
by scottwilkerson
Until we get this sorted out you can disable the contacts notifications
CCM -> contact -> edit contact
Alert Setting Tab
Click Off for Host Notifications Enabled & Service Notifications Enabled
Save
Apply Configuration

That said, 5.3.2 is 3 1/2 years old and there have been massive improvements since then, most notable in this case is the following in 5.3.3 which I believe would fix this error.

Code: Select all

Fixed Bulk Modifications tool "find relationships" button JS errors -JO
Re: https://www.nagios.com/change-log/

Re: Nagios XI v5.3.2 Bulk Modification

Posted: Thu Feb 20, 2020 1:09 pm
by krw
Hi Scott.

yes thats what I ended up doing just turning off alerts.

This install is old and I have been migrating off it for the last
month or so to a fresh install of XI on a new VM.

I inherited this one and it felt broken from the start. When I
flashed up a new VM with a new instance of XI I realized now
there are a ton of things broken or not working right in the old
install compared to the new one.

The old XI install will be shutdown in a few weeks and turfed so
not really concerned about it but this was a tool I had not used
before and it didn't work!

Thanks. You can lock this.

Re: Nagios XI v5.3.2 Bulk Modification

Posted: Thu Feb 20, 2020 2:34 pm
by scottwilkerson
krw wrote:Hi Scott.

yes thats what I ended up doing just turning off alerts.

This install is old and I have been migrating off it for the last
month or so to a fresh install of XI on a new VM.

I inherited this one and it felt broken from the start. When I
flashed up a new VM with a new instance of XI I realized now
there are a ton of things broken or not working right in the old
install compared to the new one.

The old XI install will be shutdown in a few weeks and turfed so
not really concerned about it but this was a tool I had not used
before and it didn't work!

Thanks. You can lock this.
Sounds good

Locking thread