service_check_timeout_state XI

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warapp
Posts: 33
Joined: Thu Jan 25, 2018 3:22 pm

service_check_timeout_state XI

Post by warapp »

Is service_check_timeout_state option available yet in XI? I've updated nagios.cfg, but, changes for this setting do not appear to be working.
Plugin timeouts still return CRITICAL despite having set service_check_timeout_state=w.

Running Nagios XI 5.4.13

Thanks for any help.

-wr
scottwilkerson
DevOps Engineer
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Re: service_check_timeout_state XI

Post by scottwilkerson »

Are you sure you are reaching the service_check_timeout time in seconds as opposed to a timeout limit in the plugin?

service_check_timeout_state is only affected if the service_check_timeout in the nagios.cfg is reached
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warapp
Posts: 33
Joined: Thu Jan 25, 2018 3:22 pm

Re: service_check_timeout_state XI

Post by warapp »

The issue was that the plugin timeout was set to the same value as the service check timeout value. As soon as I increased the plugin timeout value to be greater than the service check timeout value, nagios marked the timeouts according to the service_check_timeout_state setting.
Thank you.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: service_check_timeout_state XI

Post by scottwilkerson »

warapp wrote:The issue was that the plugin timeout was set to the same value as the service check timeout value. As soon as I increased the plugin timeout value to be greater than the service check timeout value, nagios marked the timeouts according to the service_check_timeout_state setting.
Thank you.
Great!

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